MyACT is Open: Here’s What You Should Know Updated 8/6/2020

Melissa Ryan
Aug 6, 2020
3 min read

MyACT, our registration site for students, officially reopened Monday, August 3 at 10 a.m. CT. You can find a list of all upcoming national test dates—including three new national test dates for the fall—here.

ACT has been listening and working to address your unique situations related to the ACT test registration experience. ACT wants to help you navigate your path forward!

Below is list of common topics ACT is attempting to address:

Prioritizing Seniors

The senior class of 2021 is most in need of an ACT score, especially as spring and summer testing events were cancelled or closed due to COVID-19. We’re making every attempt to help seniors in need of a score and ask underclassmen to be a buddy to seniors and consider registering for December or spring 2021 test dates.

To the best of our ability, class of 2020 and 2021 students who had their April, June, and/or July test date cancelled have been placed in seats at sites that are currently open.

Some students in this category could not be automatically registered for a few reasons, including

If you requested a refund from April, June or July, your registration record was removed from our system so we were unable to automatically register you, as we migrated to a new registration site after the July 18 test date.
If we couldn’t place you in a seat that was within 350 miles of your home address, we did not. Note: We are continuing to increase testing space for fall test dates and waiting to hear back from test center coordinators to add seats to MyACT. We encourage students to check back in MyACT as seats will continue to be added.
If there were technical issues with your account information, like duplicate email addresses for multiple accounts.

Please note: From a technological standpoint, we could not prioritize registration or our queuing system for seniors so they could register ahead of other classes. We sincerely wish we could have.

July Scores

Students looking to access their scores from the July 18 national test date will be able to view scores as they begin to be released starting August 5. While most scores are available within 2-3 weeks of the test date, some scores can take longer to become available. If you received an email saying your July scores are available but you don’t see them in your account, you may have accidentally created a new account in MyACT instead of migrating your old one. See below for info on how to migrate your old account and what to do if you chose the wrong path.

Account Migration Issues

Some customers have experienced issues in migrating or creating accounts in our new MyACT system. We have found the most common root cause of this issue to be the selection of alternate user paths. In order to streamline migration, three user paths are available:

If you had previously logged in to our Student Web Services portal, please select “I have a student web account and need to update to MyACT.”

Watch this video for help.

https://youtu.be/y3oBFtcRJNo

If you took an ACT test through a state or district testing program and have a score but have not logged in to an ACT system previously, please select “I have scores from an ACT test, but don’t yet have an account.”

If you are brand new to ACT, please select “I have not taken the ACT before and am creating an account for the first time.”

Watch this video for help.

https://youtu.be/q3X1B_SRyBg